Last Updated: May 26, 2025

1. Introduction

At YedPro, we value your privacy.

This Privacy Policy explains how we collect, use, share, and protect your personal data when you use the YedPro App (“App”) as a service provider offering home maintenance, construction, or repair services (e.g., installation of faucets, sinks, toilets, showers) in Tunisia and Algeria.

By using the App, you consent to the practices described in this policy.

2. Data We Collect

We collect the following personal data:

Identity Information

• Name
• ID number
• Professional licenses or certifications

Contact Information

• Phone number
• Email address

Location Data

• Real-time or approximate location to match you with clients

Payment Information

• Bank account or payment details for app-processed payments

Service Data

• Details of services provided
• Client feedback
• Service history

Technical Data

• Device information
• IP address
• App usage data

3. How We Use Your Data

Your data is used to:

• Verify your qualifications and eligibility to provide services.
• Connect you with clients requesting services via the YedPro App.
• Process payments made through the App, including commission deductions.
• Monitor and improve App functionality and user experience.
• Comply with Tunisian and Algerian legal requirements, including tax reporting.

4. How We Share Your Data

We share your data with:

Clients

To facilitate service coordination, including sharing your name and contact details.

Payment Processors

For processing payments made through the App.

Legal Authorities

As required by Tunisian (Law No. 2004-63) or Algerian (Law No. 18-07) regulations.

Third-Party Service Providers

Such as cloud storage providers, bound by confidentiality agreements.

5. Direct Payments

If clients pay you directly (e.g., cash or bank transfer), we collect minimal data (e.g., payment confirmation) to ensure transparency and calculate commissions, if applicable.

6. Data Protection

We protect your data through:

• Encryption for data transmission and storage.
• Access controls to limit unauthorized access.
• Compliance with Tunisia’s Law No. 2004-63 and Algeria’s Law No. 18-07 on data protection.

7. Your Rights

You have the right to:

• Access your personal data.
• Correct inaccurate or incomplete data.
• Request deletion of your data, subject to legal retention obligations.
• Object to or restrict certain data processing.

To exercise these rights, contact [support email].

8. Data Retention

We retain your data for as long as your account is active or as required by law.

Inactive accounts may be deleted after 2 years, unless otherwise mandated.

9. Cookies and Tracking

The App uses cookies and similar technologies to enhance functionality and analyze usage.

You can manage cookie preferences in the App settings.

10. Contact

For questions or concerns, contact [support email / phone number].